fg66f Privacy
Policy

1. Information We Collect

When you register for and use the fg66f platform, we collect personal information in several ways. The categories of information we collect, and the context in which each category is gathered, are set out below. fg66f collects only what is necessary to provide a safe, reliable, and compliant gambling service to players in Bangladesh.

1.1 Registration Information

When you create a fg66f account, you are required to provide the following information: full legal name, date of birth, email address, mobile phone number, and your preferred payment method details. This information forms the basis of your player profile and is used to verify your identity, process transactions, and communicate with you regarding your account.

1.2 Identity Verification Documents

As part of our Know Your Customer (KYC) process, fg66f may request copies of government-issued identity documents such as a National Identity Card (NID), passport, or driver's licence. We may also request proof of address documents such as a utility bill or bank statement. These documents are collected and stored securely to fulfil our verification obligations and are not used for any other purpose.

1.3 Financial Information

fg66f collects transaction-related information including deposit amounts, withdrawal requests, payment method identifiers (such as bKash account numbers, Nagad wallet references, Rocket mobile numbers, or bank account details), and transaction history. We do not store full card numbers or full banking credentials on our own servers; sensitive payment data is handled by certified payment processors.

1.4 Technical and Usage Data

When you access the fg66f platform, we automatically collect certain technical data, including your IP address, device type and model, operating system, browser type and version, session timestamps, pages visited, games played, and betting history. This data is collected through server logs and first-party analytics tools and is used to maintain platform security, improve user experience, and detect fraudulent or abusive behaviour.

Data Category	Examples	Collection Method
Identity Data	Full name, date of birth, NID number	Registration form, KYC submission
Contact Data	Email address, mobile number	Registration form
Financial Data	bKash/Nagad/Rocket reference, transaction amounts	Payment processing
Technical Data	IP address, device ID, browser type	Automatic server logging
Usage Data	Games played, session duration, betting history	Platform activity tracking
Communication Data	Support tickets, live chat transcripts, emails	Customer support interactions

2. How We Use Your Information

fg66f processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which fg66f uses player data are described below.

• Account Management: To create, maintain, and manage your fg66f player account, including updating your profile, resetting your password, and communicating account-related notifications.
• Identity Verification: To verify your age and identity as part of the KYC process, ensuring that all players are aged 18 or over and that accounts are registered under genuine identities.
• Payment Processing: To process deposits, withdrawals, and refunds via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, and to maintain an accurate record of your transaction history.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, account compromise, and other security threats on the platform.
• Regulatory Compliance: To comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and record-keeping obligations as required by the laws and regulations applicable to fg66f's offshore operations.
• Customer Support: To respond to your enquiries, resolve disputes, investigate complaints, and provide general assistance through our support channels.
• Platform Improvement: To analyse anonymised usage patterns, identify technical issues, and improve the features, performance, and overall quality of the fg66f platform.
• Marketing Communications: With your consent, to send you information about promotions, bonuses, new games, and seasonal offers that may be of interest to you. You may withdraw marketing consent at any time from your account settings.

3. Sharing of Personal Data

fg66f does not sell, rent, or trade your personal information to any third party. We share your data only in the limited circumstances described in this section, and only to the extent necessary for the stated purpose.

3.1 Payment Service Providers

To process deposits and withdrawals, fg66f shares relevant payment and identity information with authorised payment service providers including mobile money operators (bKash, Nagad, Rocket, Upay) and banking partners. These providers process your data solely to execute the requested transaction and are contractually bound to maintain data confidentiality.

3.2 Identity Verification Partners

fg66f may use third-party identity verification services to assist in the KYC process. These services receive only the data necessary to perform identity checks and are prohibited from using that data for any other purpose.

3.3 Game Content Providers

The games available on the fg66f platform are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised or pseudonymised session data (such as player ID and bet amounts) to support game functionality, return-to-player calculations, and fraud monitoring within their respective platforms. These providers do not receive your name, contact details, or payment information.

3.4 Legal and Regulatory Disclosure

fg66f may be required to disclose your personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction where we are legally obliged to do so. In such cases, fg66f will disclose only the minimum information required to comply with the applicable legal obligation.

4. Cookies and Tracking Technologies

The fg66f website uses cookies and similar technologies to ensure that the platform functions correctly, to maintain session security, and to gather anonymised analytics data. This section explains what cookies fg66f uses and why.

4.1 What Are Cookies?

Cookies are small text files stored on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and to remember certain information about your preferences and session state. Cookies do not contain executable code and cannot access other files stored on your device.

4.2 Types of Cookies Used by fg66f

• Strictly Necessary Cookies: These cookies are required for the fg66f platform to function. They manage your login session, maintain your account authentication, remember your cart/deposit state, and protect against cross-site request forgery (CSRF). You cannot opt out of strictly necessary cookies without effectively disabling the platform.
• Functional Cookies: These cookies remember your preferences such as language settings, display preferences, and last visited game category to provide a personalised experience. They do not track you across other websites.
• Analytics Cookies: fg66f uses first-party analytics tools to collect anonymised data about how players navigate the platform — which pages are visited most, where players encounter difficulties, and how sessions flow from page to game. This data is aggregated and cannot be used to identify individual players.

fg66f does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts. Your browsing activity on fg66f is not shared with advertising networks or social platforms.

4.3 Managing Cookies

You may manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation. Continued use of the fg66f platform following notification of our cookie use constitutes acceptance of our cookie practices as described in this section.

5. Data Security and Retention

fg66f implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data stored at rest, role-based access controls that restrict internal staff access to player data on a strict need-to-know basis, and regular independent security assessments of our infrastructure.

5.1 Data Breach Response

In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, fg66f will take immediate remedial action to contain the breach, assess its scope, and notify affected individuals as promptly as practicable. fg66f maintains an incident response procedure that is reviewed and tested on a regular basis.

5.2 Retention Periods

fg66f retains personal data for the periods set out below. After the applicable retention period, data is securely deleted or irreversibly anonymised.

Data Category	Retention Period	Reason
Account and Identity Data	Duration of account + 5 years post-closure	AML/KYC regulatory requirements
Financial Transaction Records	7 years from transaction date	Financial record-keeping obligations
Support and Communication Logs	3 years from last interaction	Dispute resolution and audit trail
Technical and Usage Data	13 months from collection	Security monitoring and analytics
Marketing Consent Records	Until consent is withdrawn + 1 year	Demonstrating lawful basis for marketing

6. Your Rights Over Your Data

As a fg66f player, you have specific rights in relation to the personal data we hold about you. fg66f is committed to honouring these rights promptly and without undue obstruction. To exercise any of the rights listed below, please contact our support team by email at [email protected] with the subject line "Data Rights Request" and a description of your request.

• Right of Access: You have the right to request a copy of the personal data fg66f holds about you, along with information about how it is processed. We will provide this within 30 days of receiving a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update most of your profile information directly from within your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where there is no overriding legitimate basis for continued processing. Note that certain data must be retained to comply with legal obligations (see section 5.2 above) and cannot be deleted on request during the applicable retention period.
• Right to Restriction: You may request that fg66f restrict the processing of your personal data in certain circumstances, for example while a rectification request is under review.
• Right to Data Portability: Where your data is processed by automated means on the basis of your consent or for the performance of a contract, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to Withdraw Marketing Consent: Where you have consented to receive marketing communications from fg66f, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn. You can update your communication preferences directly from the account settings panel.

7. Third-Party Services and Links

The fg66f platform integrates with a limited number of third-party service providers to deliver game content, payment processing, and technical infrastructure. While fg66f exercises due diligence in selecting these partners, we are not responsible for the privacy practices of third-party organisations operating their own independent platforms and services.

Game content providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate their own data processing environments for the delivery of live dealer streams, virtual game engines, and random number generation systems. The data handling practices of these providers are governed by their own respective privacy policies and are subject to their own regulatory oversight and certification frameworks.

Payment partners including bKash, Nagad, Rocket, Upay, and banking institutions operate independently regulated financial services. Any data you share directly with these providers — for example, when authorising a mobile money transfer via your bKash or Nagad app — is governed by those providers' terms and privacy policies, not by this fg66f Privacy Policy.

8. Updates to This Privacy Policy

fg66f reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes to our data processing activities, new service features, or improvements to our privacy practices. All amendments are effective immediately upon publication on the fg66f website.

Where a change is material — meaning it significantly affects the way we collect, use, or share your personal data — fg66f will provide advance notice via a prominent notice on the platform and, where we hold your email address, by direct email notification at least 7 days before the change takes effect. Your continued use of the fg66f platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We recommend that you review this Privacy Policy periodically to stay informed of how fg66f protects your personal information. The effective date at the top of this document indicates when this version of the Privacy Policy was last reviewed and approved.